Frequently asked questions
Yes, it may come in contact with a small amount of water (rain or washing your hands), but we do not recommend swimming or taking a shower while wearing a copy of your watch.
Yes, if the authentic model has a ceramic bezel, so does our copy.
Visa credit card, Western Union, bank transfer and credit card.
So! We use a wide range of electronic and physical measures and security devices to protect your personal and credit card information from unauthorized access. Your card details are fully secure here.
The warranty period of our products is 1 year. If you contact us with your order number and email address for any issue you may have, our technical team will help you as soon as possible.
We will provide you with a new product for free if the product with the track number is lost in transit or detained by customs.
After receiving the goods, within 30 days, if you are not satisfied, you can contact customer service to request a refund. (The reason is you have never used it)
Refund process: contact customer service and get a refund address
Once we have received the item and checked it, if the watch is new, unworn, we will immediately arrange a refund, and it takes 8-20 days to refund your card.